Privacy Policy

We are committed to being transparent about how we collect and process your personal information.

We want you to have the information needed to make informed decisions about how your Personal Data is used and processed. To support this, we use various methods to keep you informed about Personal Data practices relevant to you.
Where specific details are required, we will provide them at the appropriate time.
If you have any questions or need clarification regarding any legal limitations that apply, we're happy to help. You can reach us by email at: info@polarwertane.com

Your personal data will only be used for the purposes set out in this Policy.

We may process your personal data for a range of purposes: to provide the website and connect you with third-party trading platforms (the "Services"); to improve the site; to protect our rights and interests; to support the maintenance and delivery of the Services; to meet regulatory and legal obligations; and to carry out administrative and business activities related to the Services.
We also process your personal data to better understand your preferences and needs.

To exercise meaningful rights over your Personal Data:

To exercise your rights, contact us at any time. You may request access to your personal data, ask us to modify or delete it, restrict its use for specific or general purposes, or transfer it to you or a third party. We will accommodate your request.

Protect Your Personal Data:

While we cannot guarantee the absolute security of your Personal Data, we are committed to continuously employing a range of methods and techniques to protect it.
Our Privacy and Security Policy is complete.

1. The Scope?

This Policy describes what Personal Data the Company collects about natural persons, how that data is processed, shared with third parties, and secured. This Policy applies to information relating to an identified or identifiable natural person. A person is considered identifiable if they can be recognized directly or through a combination of information the Company holds or can reasonably access. For the purposes of this Policy, "processing" refers to any operation involving the use or collection of Personal Data, including its organization, structuring, and storage. Our services are intended for general audiences aged 18 and over. We do not knowingly collect Personal Data from, or permit use of our services by, anyone under the age of 18. If we become aware that Personal Data has been collected from a person under 18, we will delete it promptly.

2. What Personal Data Do We Hold About You?

When you access our services, channels, or website, we collect personal data. Depending on the circumstances, we may request it directly from you, gather it through analysis of how you use our services or channels, or receive it from our third-party partners.

You are not required to provide personal information to the company. However, choosing not to do so may affect our ability to deliver certain services or grant you access to the website.

You are not required to provide us with any personal data. However, withholding it may prevent us from delivering the Services or granting you access to the website.

4. What Personal Data Do We Collect? When you visit our website, we collect the following personal data:

This includes information collected automatically when you visit our platform, such as your IP address, access date and time, language settings, browser type, software crash logs, and device information. This data is non-personal and cannot be used to identify you.
Personal Data We Receive from You: any personal data you voluntarily provide when connecting to a third-party online trading platform through Us.
Personal information provided to third-party platforms to facilitate trade: this includes your full name, address, phone number, and email address.

5. Legal Basis and Reasons for Processing Personal Data

6. Transfer of Personal Data to Third Parties We may share your personal data with third parties in the following circumstances: - To provide our Services, we may transfer your personal data to service providers, partners, or affiliates who assist in operating our platform. These third parties are required to handle your personal data in accordance with applicable data protection standards. - We may disclose your personal data to regulatory authorities, law enforcement agencies, or other public bodies where required by law or in response to a lawful request. - In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the relevant third party as part of that transaction. You will be notified of any such transfer and any changes to how your personal data is handled. - We may share your personal data with third parties where you have given your explicit consent to such disclosure. We do not sell your personal data to third parties. Where personal data is transferred to third parties located outside of Canada, we take appropriate measures to ensure your data receives a comparable level of protection. Any third party receiving your personal data is bound by confidentiality obligations and is permitted to use your data only for the purposes for which it was shared.

We may share your Personal Data with third-party service providers who support our operations, including hosting and storage providers and user experience analytics services.
At your request, we may also share specific Personal Data with third-party trading platforms. In these cases, your Personal Data will be transmitted to the relevant platforms, and its subsequent use will be governed by their respective privacy policies. Your Personal Data may be shared with more than one trading platform.
We may share Personal Data with affiliated entities or business partners where doing so enables us to maintain, enhance, or improve the products and services we offer.
Where necessary to protect the rights or assets of third parties, we may disclose Personal Data to regulatory, local, or other competent authorities.
We may also share your Personal Data with prospective investors, purchasers, or lenders in connection with any merger, restructuring, consolidation, bankruptcy, or transfer or sale of assets involving the Company or any other entity within our group of companies.

7. Cookies and Third-Party Services We use cookies and third-party services on our website. Some of these services may collect personal data about you. The sections below explain how and why we use them. Third-party service providers we work with may set their own cookies on your device when you visit our website. These providers operate under their own privacy policies, and we encourage you to review them. We use the following categories of third-party services: Analytics: We use analytics tools to understand how visitors interact with our website. This helps us improve functionality and user experience. Data collected may include pages visited, time spent on the site, and general location information. Marketing and advertising: We may use third-party advertising services to deliver relevant content to you on our website and other platforms. These services may use cookies to track your activity across websites. Functional services: Some features on our website rely on third-party tools to operate correctly. Disabling cookies associated with these services may limit your ability to use certain features. You can manage your cookie preferences at any time through your browser settings or our cookie consent tool. Please note that disabling certain cookies may affect the performance or availability of some features on our website. By continuing to use our website, you consent to the use of cookies and third-party services as described in this section and our Privacy Policy.

We may work with third-party service providers, including advertising networks and analytics companies, that operate on our website. These third parties may also use cookies or similar tracking technologies.
Cookies are small text files placed on your device when you visit the website. They collect information about your browsing habits and preferences to improve your experience, remember your settings, and tailor the content and services you see. Cookies are also used for statistical and analytics purposes.
We use two types of cookies. Session cookies are temporary and are deleted from your device when you close your browser. Persistent cookies remain on your device after your browser is closed and allow the website to recognize you as a returning user, making it easier to pick up where you left off.

Types of Cookies:

We may use them based on their purpose.

ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Retention of Your Personal Data

We retain your personal data for as long as necessary to fulfill the purposes described in this Policy, or for longer periods as permitted by applicable law, regulation, or order.
We share your information with third-party trading platforms for a period of 12 months. With your consent, we will continue sharing your data for an additional 12 months.
We regularly review the personal data we hold to confirm it is no longer required.

9. Transfers of Personal Information to a Third-Party Country or International Organisation We may transfer your personal information to recipients located outside Canada, including in third-party countries or through international organisations. Where such transfers occur, we take appropriate steps to ensure your information receives a level of protection consistent with applicable privacy requirements. By using our services, you acknowledge that your personal information may be transferred, stored, or processed outside your country of residence.

10. Security of Personal Data We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, loss, alteration, or disclosure. While we apply industry-standard safeguards, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we continuously review and update our security practices to address emerging risks. You are responsible for keeping your account credentials confidential. Do not share your password with anyone. If you suspect unauthorized access to your account, notify us immediately. We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable legal and regulatory obligations. When personal data is no longer required, we dispose of it securely. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority and, where required, inform you directly in accordance with our legal obligations.

We have taken appropriate organizational and technical measures to protect personal data, including against accidental or unlawful destruction, loss, or alteration. We cannot guarantee that personal data will remain secure at all times, nor can we be held liable for any indirect, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, disclosures resulting from transmission errors, unauthorized third-party access, or other causes beyond our control.
Where required by legal or regulatory obligations beyond our control, we may be required to disclose personal data to third parties, including public authorities. We have no control over the security measures applied by such third parties.
No method of transmitting data over the internet is fully secure. We cannot guarantee the security of personal data you transmit to us online.

11. Links to Third-Party Websites

Our website contains links to third-party websites and applications. These sites and apps are not under the Company's supervision, and we are not responsible for how they collect or process personal data. This Policy does not apply to any actions taken through third-party sites or apps.
Before accessing or using any third-party website or app, we recommend reviewing its privacy policy and exercising caution when sharing any personal data with them.

12. Modifications to This Policy We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable requirements. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of our services after any changes take effect constitutes your acceptance of the updated Policy. If you do not agree with the revised terms, you should discontinue use of our services.

Before visiting any third-party website or app, review its privacy policy. We also recommend exercising caution about what personal data you share with third parties.

13. Your Rights Regarding Your Personal Information Subject to applicable law, you may have the following rights in relation to the personal information we hold about you: Right of access: You may request a copy of the personal information we hold about you, along with details of how we use it. Right to rectification: If you believe any personal information we hold about you is inaccurate or incomplete, you may request that we correct or update it. Right to erasure: You may request that we delete your personal information where we no longer have a lawful basis to retain it. Right to restriction of processing: You may request that we limit how we use your personal information in certain circumstances. Right to data portability: Where processing is based on your consent or the performance of a contract, you may request that we provide your personal information in a structured, commonly used, machine-readable format. Right to withdraw consent: Where we rely on your consent to process your personal information, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of any processing carried out before the withdrawal. Right to object: You may object to the processing of your personal information where we rely on legitimate interests as our legal basis, unless we can demonstrate compelling legitimate grounds that override your interests. To exercise any of these rights, please contact us using the details provided in this policy. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before processing your request. Please note that certain rights may be subject to limitations or exceptions under applicable law. Where we are unable to fulfil a request, we will explain the reason. If you have concerns about how we handle your personal information, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

You have the right to request that we verify the accuracy of Personal Data being collected about you, correct any inaccuracies, and delete any Personal Data we are not required to retain. You may also request restrictions on the scope or types of processing applied to your Personal Data.
If you are a resident of the EEA, please refer to this page:
These rights apply to the Personal Data you provide to us. To exercise any of these rights, please submit your request by email to the address below.
Access Rights
We can verify the accuracy of Personal Data being processed about you. Where Personal Data is being processed, you may request access to it.
We will provide an electronic copy of the Personal Data currently being processed. A reasonable fee may be charged for additional copies. Data will be provided in electronic format upon request.
The right to access Personal Data must not conflict with the rights and freedoms of others. If a request would be detrimental to another person's rights or freedoms, we may refuse or limit our response accordingly.
Right to Rectification
We will correct inaccurate Personal Data upon request. You may also request that incomplete Personal Data be completed, taking into account the purposes for which it is processed.
Right to Erasure
This right applies where: (a) the Personal Data is no longer necessary for the purposes for which it was collected or processed; (b) you withdraw consent and no other legal basis for processing exists; (c) you object, on grounds relating to your particular situation, to processing based on legitimate interests pursued by us or a third party; (e) the Personal Data has been unlawfully processed; or (f) the Personal Data must be erased to comply with a legal obligation.
This right does not apply where processing is necessary: (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.
Processing Restrictions
If you have concerns about the accuracy of your Personal Data, you may request that we restrict its processing.
Where processing is restricted, Personal Data may only be retained with your consent, or for the establishment, exercise, or defense of legal claims, for the protection of another person's rights, or where there is a substantial public interest within the European Union or a Member State.
Right to Data Portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are party, you have the right to receive the Personal Data you have provided to us in a structured format.
You may request that your Personal Data be transferred directly to another controller where technically feasible. Exercising this right does not affect your right to erasure. The right to data portability does not adversely affect the rights or freedoms of others.
Right to Object
You have the right to object at any time to processing of Personal Data concerning you that is based on legitimate interests pursued by us or a third party, including profiling based on those interests. Where we cannot demonstrate compelling legitimate grounds for the processing that override your rights, freedoms, or interests, or where processing is not necessary for the establishment, exercise, or defense of legal claims, we will cease processing.
You have the right to object at any time to the processing of your Personal Data for direct marketing purposes.
Right to Withdraw Consent
You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to withdrawal.
You have the right to lodge a complaint with the supervisory authority in your jurisdiction.
You may submit a complaint to a supervisory authority established by a Member State to protect individuals' fundamental rights in relation to the processing of Personal Data within the European Union.
European Union and Member State law may limit the rights described in this section 13 in relation to Personal Data concerning you.
We will respond to requests submitted under your rights in section 13 within one month of receipt. Where necessary, this period may be extended by up to two additional months depending on the complexity or volume of requests. We will notify you of any extension within one month of receiving your request, along with the reasons for the delay.
Unless otherwise provided under section 13, information provided in response to a request under your rights in section 13 will be supplied free of charge. Where requests are manifestly unfounded or excessive, particularly where they are repetitive, we may charge a reasonable fee to cover administrative costs or decline to act.
Where we have reasonable doubts about the identity of the person submitting a request, we may ask for additional information to confirm identity.